Shipping Policy – The Kashmir Mart

Thank you for visiting The Kashmir Mart. We commit to providing our customers with a seamless shopping experience and efficient, reliable shipping. Please read this shipping policy carefully to understand how we handle your orders.

Shipping Locations

We currently ship to addresses within India and selected international locations. However, if you live outside our shipping zones, contact us at kashmirmart0@gmail.com for assistance.

Processing Time

We typically process orders within 1–3 business days. However, processing times may increase during peak seasons or promotional events. Once we process and ship your order, we send you a confirmation email.

Shipping Methods

We offer multiple shipping options, including standard and expedited shipping. Moreover, we display all available methods and their costs at checkout.

Shipping Costs

We calculate shipping costs based on the destination, item weight, and selected shipping method. Therefore, you can see the final shipping cost at checkout before confirming your order.

Estimated delivery times depends on your location and selected shipping method.

Domestic Orders: 3–7 business days

International Orders: 7–21 business days

Additionally, delays may occur on Sundays and public holidays.

Order Tracking

Once we ship your order, we email you a tracking number. Consequently, you can monitor your shipment status using that number. Please allow 24 hours for tracking updates.

Damaged or Lost Packages

If your package gets lost or damaged during shipping, email us at kashmirmart0@gmail.com within 7 days of the expected delivery date. Then, we contact the shipping carrier and resolve the issue as quickly as possible.

Shipping Restrictions

Some items may face shipping restrictions due to legal regulations or carrier policies. Therefore, we notify you at the time of purchase and remove restricted items from your order if required.

International Orders

For international shipments, customs duties, taxes, and fees may apply upon arrival in your country. As a result, you must pay these charges because we do not include them in the shipping cost. We recommend checking with your local customs office for more information.

Address Accuracy

Please ensure your shipping address is accurate and complete. We do not take responsibility for delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.

Order Modifications

If you need to modify your shipping address or order details, contact us within 1 hour of placing your order. We will attempt to accommodate your request.

Holiday Shipping

During holidays, processing and delivery times may increase. Therefore, we recommend placing your order early to avoid delays.

Return Shipping Costs

For returns, customers must pay return shipping costs unless the item arrives damaged or incorrect.

Sustainability Practices

At The Kashmir Mart, we commit to sustainability. Whenever possible, we use eco-friendly packaging to reduce environmental impact.

Customer Service Hours

Our customer service team responds during the following hours:

Monday–Friday: 9 AM – 6 PM IST

Saturday: 10 AM – 4 PM IST

Sunday: Closed

Frequently Asked Questions (FAQs)

For more details about our shipping policies and other inquiries, visit our FAQs section. [https://thekashmirmart.com/frequently-asked-questions-faqs/]

Changes to Shipping Policy

We reserve the right to modify this shipping policy at any time. All changes take effect immediately after posting on our website. Continued use of the site means you accept the updated policy.

Contact Us

If you have questions or concerns, contact us directly:

Email: kashmirmart0@gmail.com
Phone/WhatsApp: +91 6005545423