Terms and Conditions
Last updated: [31-10-2024]
Welcome to The Kashmir Mart. By accessing or using our website (the “Site”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site.
- Acceptance of Terms
By using our Site, you confirm that you are at least 18 years old or that you have the permission of a parent or guardian to use this Site. If you are accessing this Site on behalf of a business, you represent that you have the authority to bind that business to these Terms.
- Products and Services
We offer a range of products, including but not limited to saffron, walnuts, almonds, shilajit, raisins, cashews, pistachio, and honey. All products are subject to availability, and we reserve the right to discontinue any product at any time.
- Pricing and Payment
All prices are listed in Indian Rupees (INR) and US Dollars (USD). We reserve the right to change our prices at any time without notice. Payment can be made using the methods indicated on our Site. You agree to provide accurate payment information.
- Order Confirmation
Once you place an order, you will receive an email confirmation. This email confirms that we have received your order; however, it does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or fraud prevention.
- Shipping and Delivery
We will make every effort to ensure that your order is delivered on time. However, we are not liable for any delays in delivery. Please refer to our Shipping Policy for more information on shipping options and costs.
- Return and Refund Policy
Our return and refund policy is outlined separately and is incorporated into these Terms and Conditions. Please review our Refund and Return Policy for detailed information, which allows returns within 1 day of receipt for valid reasons, and items purchased on sale are not refundable.
- User Accounts
You may need to create an account to use certain features of our Site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
- Intellectual Property
All content on our Site, including text, graphics, logos, and images, is the property of [The Kashmir Mart] or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
- Limitation of Liability
To the fullest extent permitted by law, [The Kashmir Mart] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products. Our total liability shall not exceed the amount you paid for the product in question.
- Indemnification
You agree to indemnify and hold harmless [The Kashmir Mart], its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses, including legal fees, arising out of your use of the Site or your violation of these Terms.
- Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [insert your jurisdiction]. Any disputes arising out of these Terms shall be resolved in the courts of [insert your jurisdiction].
- Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised terms.
- Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: kashmirmart0@gmail.com
Phone/WhatsApp: +91 6005545423
- User Conduct
Users agree to use the Site only for lawful purposes. You are prohibited from posting or transmitting any material that is illegal, threatening, defamatory, obscene, or otherwise objectionable.
- Third-Party Links
Our Site may contain links to third-party websites. We do not endorse and are not responsible for the content or practices of these websites. Your use of any third-party website is at your own risk.
- Force Majeure
[The Kashmir Mart] shall not be liable for any failure to perform its obligations under these Terms where such failure results from any cause beyond [The Kashmir Mart]’s reasonable control, including, but not limited to, mechanical, electronic, or communications failure or degradation.
- Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will remain in effect and will be enforced to the fullest extent permitted by law.
- Entire Agreement
These Terms and Conditions constitute the entire agreement between you and [The Kashmir Mart] regarding your use of the Site and supersede all prior agreements and understandings.
- Feedback
We welcome your feedback and suggestions. By providing feedback, you grant us the right to use such feedback without any obligation to you.
- Privacy Policy Reference
By using our Site, you also agree to our Privacy Policy, which can be found [here](insert link to your Privacy Policy).
- Cancellation Policy
Orders can be canceled within 24 hours of placement. To cancel an order, please contact us at kashmirmart0@gmail.com. Refunds will be processed according to our Refund and Return Policy.
- Digital Goods or Services
If applicable, any digital goods or services purchased from our Site will be delivered electronically. You agree to provide a valid email address for delivery and understand that once access is granted, the sale is final.
- Age Restrictions
You must be at least 18 years of age to use this Site or purchase products. By using the Site, you represent and warrant that you are at least 18 years old.
- Limitation of Warranty
[The Kashmir Mart] makes no representations or warranties of any kind, express or implied, regarding the products sold on the Site. All products are provided “as is” without warranty of any kind.
- Amendments to Services
We reserve the right to modify or discontinue any products or services at any time without notice. We shall not be liable to you or any third party for any modification or discontinuation of products or services.
- Customer Responsibilities
Customers are responsible for reviewing the product descriptions and specifications before purchasing. It is your responsibility to ensure that the products meet your needs.
- Security Measures
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
- Dispute Resolution
Any disputes arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of [insert arbitration organization, if applicable]. You waive any right to a jury trial.
- Email Communication
By providing your email address, you consent to receive communications from us, including marketing messages and newsletters. You can opt out of these communications at any time.
- Product Descriptions
While we strive to provide accurate product descriptions, we do not guarantee that product descriptions or other content on our Site is accurate, complete, reliable, or error-free.
- User-Generated Content
If you post reviews or comments on our Site, you grant us the right to use, modify, and publish that content in any form. We reserve the right to remove any content that violates these Terms or is otherwise objectionable.
- Transfer of Rights
We may assign our rights and obligations under these Terms and Conditions to any party at any time without notice.
